Cutover, reconciliation and hypercare

The hour-by-hour cutover mechanics for a Maconomy-to-D365 migration — source freeze sequence, final delta processing, four-corner reconciliation with control totals, WIP and unbilled-revenue reconciliation, the T-minus timeline, go/no-go criteria, rollback and source reactivation, and the hypercare model through to handover.

What you will be able to do

Introduction

Cutover is the period when the programme's design decisions become operational facts. The dimension rationalisation, the project-archetype classification, the WIP recognition method, the billing-rule mapping — all of these are still reversible until the cutover window opens.

The cutover-state matrix

At any point during the cutover window, every stakeholder needs to know: can I still post in Maconomy? Is D365 accepting data? Which wave is running? The cutover-state matrix provides this in a single printable table.

The T-minus timeline

The timeline below is a reference for a professional-services firm with two legal entities across three countries. Actual durations are validated by Mock 3.

Source-side reconciliation: before extraction

Before a single record is extracted for the production cutover, the finance controller must confirm that Maconomy's own books are in balance.

Target-side reconciliation: after load

After all eight waves complete and before the go/no-go decision, the target-side check validates that D365's own books are internally consistent.

WIP and unbilled-revenue reconciliation

This is the hardest control in a professional-services migration. WIP is not a stored balance — it is an accounting position derived from the relationship between costs incurred, revenue recognised, and amounts billed.

Signed opening-position reconciliation

The opening-position reconciliation is the formal artefact that the finance controller signs to confirm the migrated balances are correct. It is the single most important sign-off in the cutover window.

Go/no-go criteria

The go/no-go decision at T+23h is binary: proceed to open D365 for business, or invoke rollback. The decision is made by the programme board against pre-agreed criteria.

Rollback and source reactivation

The rollback procedure must be tested in pre-production as part of Mock 2 or Mock 3. The test validates:

Hypercare

Hypercare is the period between go-live and formal handover to steady-state operations. For a Maconomy migration, it covers:

Knowledge check

Summary

Cutover for a Maconomy programme centres on the project-to-cash lifecycle: the WIP and unbilled-revenue reconciliation is the hardest single control, and the billing cycle is the critical hypercare validation.